FAQ

Do you ship to my Country?
HALFAVE ships worldwide! Feel free to email us at info@justapick.com with questions
on shipping to specific destinations.
What is the Return Policy?
Please read our Return Exchanges Page for more information.
How do I report a missing package?
What are the shipping costs?
Shipping cost will depend on the following factors:
The shipment method you choose (we offer Priority Air Mail, Air Parcel Register and
Expedited Shipping options);
The destination country that the package ships to;
The number of items you order, as well as the total weight and volume (size) of the
package.
We offer some free shipping depending on the order, you can see this on Checkout
How do customs fees apply to International packages?
All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Though we cannot predict what your particular charges will be, you could contact your
local customs office for more information regarding your country’s custom policies. Any
Packages returned due to customs fee not paid, will be refunded minus the cost of
shipping as Store-Credit.
What payment methods do I have?
Credit card
your details.
To pay by credit card, please select this payment option in the payment order and enter
PayPal
If you have PayPal account you can use it to pay the amount of the order either by credit
card or the prepaid system.
What are the terms of purchase?
These general terms and conditions apply to all commercial transactions made in our
online store, hereinafter the seller. Please read these Terms & Conditions and our
Privacy Policy carefully before ordering. If you are not in agreement with all the terms of
purchase and the privacy policy, you must not make any order.
We Make Better Things In A Better Way
By looking to the world’s greatest innovator—Nature—we create shoes that deliver unrivaled comfort that you feel good in and feel good about.
